1. What is TraceVita?
TraceVita is a smart health partner and nutrition app designed to help you track vitamins and minerals, detect deficiencies and help youunderstand your nutritional gaps, and receive AI-powered recommendations based on your health goals, diet, and lifestyle.
2. Who is TraceVita for?
TraceVita is suitable for:
- Adults focused on overall wellness
- Fitness enthusiasts
- Pregnant or breastfeeding women
- Elderly users
- Vegans, vegetarians, and special-diet users
- Anyone looking to improve energy, immunity, beauty, or mental well-being
3. Is TraceVita free to use?
Yes. TraceVita offers a free version with basic tracking features.
We also offer a premium subscription that unlocks advanced AI insights, personalized plans, deeper analytics, and exclusive content.
4. Can I edit my health goals later?
Yes. You can update your health goals anytime by clicking on More → Edit Profile.
Your AI recommendations will automatically adjust.
5. How does vitamin and mineral tracking work?
TraceVita analyzes:
- Your meals
- Supplements
- Lifestyle data
It then calculates your daily intake and compares it with recommended values.
6. Can I track supplements?
Yes. You can log:
- Individual vitamins (e.g., Vitamin D, B12)
- Multivitamins
- Branded supplements
7. Does TraceVita support special diets?
Yes. You can select dietary preferences such as:
- Vegan
- Vegetarian
- Keto
- Gluten-free
- Halal
- Kosher
- Etc…
All recommendations will respect your selected diet.
8. What if I miss logging a meal or supplement?
No problem. You can:
- Add entries later
- Edit past days
- View weekly and monthly averages
9. How does the AI recommendation system work?
TraceVita’s AI considers:
- Your age, gender, and health goals
- Logged food and supplements
- Deficiencies or excesses
- Activity and lifestyle patterns
It then provides personalized suggestions to optimize your health.
10. Is TraceVita a medical app?
No. TraceVita is a wellness and educational tool.
It does not diagnose, treat, or replace professional medical advice. Always consult a healthcare professional for medical decisions.
11. Why does TraceVita suggest certain nutrients?
Suggestions are based on:
- Your intake trends
- Scientific dietary guidelines
- Your selected health goals
You’re always in control and can choose what to follow.
12. Can I connect fitness trackers or smartwatches?
Yes. TraceVita supports syncing with popular fitness trackers to better understand activity, calories burned, and overall wellness.
13. Will syncing improve recommendations?
Yes. Activity data helps refine AI insights, especially for:
- Energy needs
- Muscle recovery
- Weight management
14. Subscriptions & Payments
Premium features may include:
- Personalized meals plan
- Deficiencies detection report
- Smart grocery list
- Smart recipes generator
- Detailed nutrient reports
- Exclusive educational content
- More than 15 advanced features you can enjoy.
15. What payment methods are supported?
We support:
- Credit & debit cards
- Google Pay
- Apple Pay
- Secure payments via Stripe
16. Can I cancel my subscription?
Yes. You can cancel anytime from:
- App Store / Google Play (if subscribed there)
- Your account settings
You’ll retain access until the end of the billing cycle.
17. Privacy & Security
Is my health data safe?
Yes. TraceVita uses industry-standard encryption and security practices to protect your data.
18. Do you sell my personal data?
No.
Your data is never sold to third parties. Your privacy is a top priority.
19. Can I delete my account and data?
Yes. You can request account deletion from More→ Delete Account.
All personal data will be permanently removed in accordance with data protection laws.
Troubleshooting
20. The app is not syncing or loading correctly. What should I do?
Try the following:
- Check your internet connection
- Update the app to the latest version
- Restart the app or your device
If the issue persists, contact support through the app.
21. I forgot my password. How do I reset it?
Tap “Forgot Password” on the login screen and follow the instructions sent to your email.
22. How can I contact TraceVita support?
If you need help beyond this page, you can:
- Use the in-app support form
- Email our support team from the Help section
23. Can I suggest new features?
Yes! We love user feedback.
You can email us your ideas directly at support@tracevita.com.